CORE CHAPTERS:

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1]   Introduction to Hospitality Industry

2]   Glossary Terms

3]   Common French Terms

4]   Front Office Management

5]   Customer Complaint

6]   Housekeeping in Hospitality Operations

7]   Travel Management, Tours & Tour Operators

8]   Helpful Attitude

9]   Well-groomed Appearance

10]   Hotels - 5 and 7 Stars

11]   Food & Beverage Training

12]   Cruises

13]   Practical Training

         Etc.

ELIGIBILITY:

12^TH Class  / Graduates - Any stream

PLACEMENT:

In Star Hotels across India